I’m increasingly demoralised by some of the companies I patronise. I needed to speak to my mobile provider, Vodafone, yesterday. I phoned them up and was placed in a queue. An automated voice kept telling me how sorry she was, and that it might be quicker if I use the 'online chat' as all their staff were busy.

I hung up, and went on the online chat. After giving various details, the robot told me that all the staff were busy, and would I mind phoning up instead?

I was pretty narked by this, especially as a phone company might be expected to have better command of its communication networks. Companies like it when we sit and wait for them to answer. Better still, they like it when we don’t bother to contact them at all, wasting their valuable time. So long as they collect their direct debits, they think all is well. Paying people to talk to us costs them money, and that they must avoid. I informed the company I would be taking my business elsewhere. Suddenly, they wanted to talk. British-based call-centre staff had all the time in the world for me from that point on. I made it clear they were wasting their time, much as they had wasted mine earlier in the day.

Three times, the Bible declares whoever calls on the name of the Lord Shall be saved. No matter where you are, what language you speak, what poor record you have, God will hear every sincere attempt to find Him, seek Him and desire His forgiveness. Now that’s a great offer. That's a deal worth keeping.

Image by Peggy und Marco Lachmann-Anke from Pixabay